At Scene Signs have been doing business with Gary Chapman over the last 30 years. He is on top of his game, selling quality and reliable systems. Gary is always friendly, professional, and very and very knowledgeable in every aspect . His aftersales service is excellent and can talk you through any problems that may arise. We have no hesitation in recommending him, or writing him this testimonial. He is our preferred vendor when it comes to hardware in our sign writing business. His prices are always competitive and he always delivers on time for our busy industry.
M : 0438 669 440
To whom it may concern:
Gary Chapman, whom I’ve known for 25 years, is without doubt one of the best and most honest businessmen I’ve come across.
When I decided to enter the Sign Business in Perth in 1991, Gary provided all my equipment and software to get me started. He then taught me how to use it AND set me up with my first customers! After that, he was always available to help out, 24/7 and I have seen, over the years, that he provides the same level of service to ALL his customers.
I sold my first business, Norfolk Signs, to move to the USA and in 1999 started BSC Signs in Denver, Colorado.
Using what Gary had taught me and the experience from my own small business, BSC Signs grew and today we have 42 Employees working in a 2,400sqm facility. Even now, after all these years, Gary is always available to share his knowledge and give advice. I treasure the many times we have met up at the ISA Sign Expo in Las Vegas where we share our life experiences, friendship and yes, some business.
If you are in the market for sign making equipment or even thinking of getting into the business, call Gary. He will give you honest advice and the best solution for what you are trying to achieve.
And, if you ever find yourself in Denver, come visit our shop!
My wife and I had recently purchased Trophy Specialists back in 2015 and the old 24TT that came in on the Arc was ready to be retired.
I went to a trade show in Melbourne in 2016 looking for a Laser supplier and this is where I met Gary. I also met a lot of other suppliers however Gary seemed to be the most helpful at the time. As first impressions go he was doing alright. We had a chat about my requirements and he pointed me to a few different options and then I said I would be in touch.
He made contact with me about a week later as any good sales person would do. I said that it would be about 6 months before we would buy and about 2 weeks later the reliable 24TT packed in another stepper motor.
I rang Gary and explained the situation. I think about 3 weeks later a brand new laser turned up and the next day Gary was on my door step with his Tech guy ready to install.
I have since purchased another laser off Gary and plan to buy more if the industry will allow me to do so.
All I have to say about Gary is that when I need help he picks up the phone – even if he is in another country. He is a book of knowledge and is always willing to help, he is not a bad guy either.
Products will sell themselves if they are high quality and a great price, but the thing that makes a products better is the relationships you have and Gary will be a part of our business for as long as he will let me keep annoying him.
I have dealt with Gary Chapman for the past 2 years, both with his previous enterprise and his current business “Pulse Laser Systems”. Gary has been extremely willing to go that extra mile to make sure I am happy with both my laser and that I am also comfortable with the software, so much so that I have recently purchased a second machine from him, and will most certainly look to him if I require another.
Lasers have made my business, faster, easier and more profitable, having laser cutters has brought about opportunities I would not have thought possible, but without the excellent backup support from Gary, I am sure this would not be the case.
I look forward to remaining both a customer and friend to Gary for many years to come.
Benalla Trophy Centre &
Vision Craft & Design
(03) 5762 4752
Actions certainly speak louder than words.
When my new HSG laser engraver is delivered at the end of the month, it will be the fourth laser that I have purchased from Gary. The third laser [ a HSG 6090] was delivered at the beginning of this month and I love it to death.
In fact it cuts 3 times faster than my larger machine, which I am now trading on the second HSG.
Why do I keep coming back?
The man is a true gentleman and a pleasure to deal with.
He offers a good product, has very good product knowledge, delivers excellent after sales service and HIS commitment to helping ME succeed in MY business is outstanding.
Would I recommend Pulse Laser Systems to you?
In a heartbeat.
Gary’s support and friendship over the years I have known him has kept me going when times were a little tough. Although I have only just met Andrew, I had an instant report with him and I see that he is a highly trained technician who can explain anything complicated in simple easy to understand terms. He too knows his business.
Being new to this industry, I did a lot of research before I bought my machine from Gary. I Can’t recall ever making a smarter decision. Gary not only advised me which machine to buy, but the after sales support & assistance is second to none. He is always available by phone for help & arrived at my place a month after the purchase to help me further. Gary is more like a partner in my business and a real champion. Will never look anywhere else for equipment.